TOPIC
Frontline, hourly workers keep businesses running but often face unique challenges, from limited access to training to feeling disconnected from corporate support. Employers need fresh strategies to attract and retain this vital workforce while investing in their growth and engagement. What innovative approaches, tech, and tools, are helping companies attract and retain frontline talent in a competitive labor market? How can employers design upskilling and development programs that fit the realities of frontline roles? In what ways can technology and communication tools improve connection and inclusion for this population?
From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 3 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.
Themes
Traditional training approaches often don’t fit the realities of hourly or frontline roles. How can employers design upskilling and development programs that are accessible, flexible, and relevant to day-to-day work? Which innovative learning methods and programs deliver measurable results? What’s the best way to survey frontline workers to understand their career goals and development interests if they have limited access to one-on-one growth conversations?
Digital platforms, communication tools, and mobile-friendly technology are transforming how frontline teams stay informed, engaged, and included. Which tools are proving most effective in enhancing connection and participation? How can technology be leveraged to improve training access and workplace communication? And what best practices ensure these solutions are inclusive and user-friendly for all frontline employees?
Frontline employees are essential to daily operations, yet often feel disconnected or overlooked. How can organizations create programs that genuinely engage this workforce, support career growth, and reduce turnover? What strategies help align frontline needs with organizational goals? How can leaders measure whether engagement initiatives are making a tangible impact?