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Virtual Conference Recap BY Ade Akin | November 26, 2025

How to Be a Thoughtful Adopter of HR Technology in an Age of AI

The pressure for HR teams to be first adopters as new software and AI tools are launched is intense. However, for Dibyendu Sharma Mondal, the head of people analytics, HR technology, strategy, and operations at Unisys, the key to successfully integrating new technology into existing systems isn’t quick adaptation, but being a “thoughtful adopter.”Mondal outlined his people-centric philosophy to minimize fatigue and maximize impact when new technologies are rolled out at From Day One’s November virtual conference, in a fireside chat moderated by Nicole Smith, the editorial audience director at Harvard Business Review. “We want to take the technology which makes sense for our business, not just each and everything that comes in,” Mondal said. “We are a very, very people-centric organization. We listen to the end users. We talk to them. We invest in enabling and supporting those users.”Managing Transformation Overload and Building TrustMondal calls one of the significant hurdles leaders face regarding integrating new technologies “transformation overload.” It’s the fatigue teams feel from constant change. He says the antidote for transformation overload is to demonstrate the value new systems bring from the start. “If you show that what you’re building is going to be beneficial for them, then you see the engagement happening,” Mondal said. The goal of embracing new tools should be to empower employees to work more efficiently. This turns the adoption of new technologies into a collaborative endeavor rather than a top-down push for change. Dibyendu Sharma Mondal, head of people analytics, HR technology, strategy & ops at Unisys, shared his insights during the fireside chat (photo by From Day One)“Building trust is the biggest element,” he said. New systems must be reliable if their insights will be considered when executives make decisions. Trust is built through data quality and effective governance, and it’s reinforced when the technology’s scope expands to answering critical business questions beyond the HR silo, connecting people data to other functions. Measuring What Matters: Beyond Login RatesMondal says that HR departments must move beyond superficial metrics, such as login rates, when measuring adoption success. “The most obvious [metric] people look [at] is how many people logged into the system, and what’s my login ratio,” he said. He says the benchmark technology adoption should be measured by its business impact, and proposes three additional metrics to monitor. First, has the adoption of this new technology moved a critical business metric, like reducing time-to-fill for open roles? How much time are people spending on the system, and what kind of questions are they asking? And is the system becoming the unified source of truth for organizational discussions? Leaders should “go back, redesign, rethink” if over 60% of the targeted users aren’t actively using the tool after 60 to 90 days. “Every technology comes with a cognitive cost,” Mondal said. “The question is whether the user sees the payoff that justifies this cost to them.”For example, an employee tasked with learning how to use a complex analytics platform will only endure the high cognitive cost if the payoff, like better insights, time savings, increased conversions, outweighs it. Therefore, the role of technology implementers is to minimize this unnecessary cognitive burden by improving user interfaces, reducing onboarding time, and enabling intuitive navigation.AI and the People-Centric FutureThe conversation turned to artificial intelligence, and Mondal sees synergy between people analytics and AI, opening up possibilities ranging from predicting attrition risks to personalizing career development paths. Unisys has been an early adopter of generative AI tools within its people analytics systems, significantly boosting adoption rates by satisfying employee curiosity with a conventional interface. However, Mondal remains cautious about AI. “What keeps me awake at times is how do you really eliminate the issue about bias and how do you build trust?” he said. Mondal redirected the focus from flashy solutions to core problems when asked about the next big technology to cause significant disruption. “You have to be able to build a real-time analytics system that allows you to answer real HR problems,” he advised. The goal is a consolidated, self-service system that helps HR leaders solve business problems, whether that involves AI, augmented reality, or more foundational data architecture.The Leadership Behaviors That Drive AdoptionLeadership must set the tone when pushing their teams to embrace new technology. He highlights three behaviors leaders should embrace. First, lead by example: “Use the tool yourself and talk about what they are enabling today,” Mondal said. Adoption increases when teams see their leaders using a new technology. He also encourages creating a safe space to experiment. Innovation requires trying new things, and leaders must create psychological safety for this experimentation.His last tip is to show the connection. Help people see how learning a new tool benefits them personally and contributes to the team and company’s goals.Ade Akin covers workplace wellness, AI, HR trends, and digital health solutions.(Photo by pixdeluxe/iStock)

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Feature BY Emily McCrary-Ruiz-Esparza | November 20, 2025

Corporate America’s Retreat from the ‘Whole Self’ Era

Remember the time when workers were invited to “bring their whole selves to work”? When they were welcomed to zones of psychological safety and encouraged to speak freely? When they were given highly flexible work arrangements to suit their lifestyles? When dogs and cats roamed through Zoom meetings?Those days are over. While no company will exactly say, “return to the office, and please leave your whole self at home,” corporate expectations have changed. The breezy notion of colorful individuality now feels risky. But where exactly are we now?“The pendulum is swinging. This goes back and forth through the decades,” said Janine Yancey, founder and CEO of Emtrain, which creates workplace compliance and culture training. At the moment, Emtrain’s customers are focused on productivity, cost savings, and efficiency. “It’s really about the bottom line right now,” Yancey said. The employee experience and company culture has receded in importance. “That’s less of a priority.”The “whole self” concept became HR gospel during the first half of the decade, propelled in different ways by three events: the pandemic, the surge of support for DEI, and the Great Resignation. (One of the first explicit references came a few years earlier in a TED talk.) During the pandemic, when remote work offered glimpses into our colleagues’ homes and lives, and widely shared stress revealed new parts of ourselves. With schools and childcare centers closed, companies granted unprecedented flexibility for workers to care for family members. The social justice movement of 2020 also opened the door for self-sharing at work. Employers spun up employee resource groups (ERGs) and some invited employees to share their feelings in all-hands meetings. Some, like Walmart, even trained staff in mental health first aid to better recognize distress among coworkers.The Definition Is TrickyBut what exactly does it mean to bring one’s whole self to work? It depends, and that may be the challenge as the bar is reset. Some may feel that it’s a license to dissolve healthy boundaries. Want to pitch a fit in a meeting? Go right ahead. That’s your whole self. Others may feel relief that they can talk openly about being on the autism spectrum without fear of discrimination. Like most trendy terms, its definition is nebulous. While individual companies may have taken the time to define the term, there’s been no broader consensus.It’s unlikely that any employer ever wanted employees to bring everything to work. Insubordination was never welcome, even if it comes naturally. “Authenticity at work is guarded authenticity,” said John Higgins, who studies and writes about activism in the workplace. “Because at work, you can be fired. That’s the reality.” What really undermined the “whole self” movement was the backlash against DEI.  Some companies and universities have scrapped their DEI plans, closed diversity offices, and laid off chief diversity officers—once a fast-growing C-suite position. Following President Trump’s executive order to end all federal DEI programs, there have been state-level bans, lawsuits, and corporate roll-backs.The skirmishes are often public. Some federal employees were fired or put on leave for participating in DEI programs recommended by the first Trump administration. More recently, some employers fired or disciplined workers for social posts they made about the murder of right-wing political figure Charlie Kirk. According to a special report from Reuters, more than 600 Americans were “fired, suspended, placed under investigation or disciplined by employers for comments about Kirk’s September 10 assassination.” Several of those workers have since filed lawsuits against their employers.Where Should the Line Be Drawn Now?Especially for leaders, the idea of unfiltered authenticity is misguided, according to management expert Tomas Chamorro-Premuzic, writing in Harvard Business Review. “Decades of psychological research studies show that power diminishes inhibition, weakens empathy, reduces self-control and any sense of obligation to others, and amplifies the toxic traits leaders already possess,” asserts Chamorro-Premuzic, author of the new book Don’t Be Yourself: Why Authenticity Is Overrated (and What to Do Instead). Instead, leaders should model values instead of performing them, protect their personal lives, and choose empathy over ego.Even the term “psychological safety” needs to be revisited. Amy Edmonson, the Harvard management professor who popularized the term, argues that bringing one’s whole self is precisely what we shouldn’t be doing. “Your ‘authentic’ or ‘whole’ self also includes the undesirable, unprofessional, and dark side dimensions of your character,” she wrote in a recent article for Fast Company.Venture capitalist Marc Andressen, a vocal critic of DEI, wrote on X in late 2024: “The one thing you should never, ever, ever do is bring your full self. Leave your full self at home where it belongs and act like a professional and a grownup at work and in public.”It’s arguable that “whole self” was never what workers needed. In a New York Times opinion piece, University of Pennsylvania economist Corinne Low wrote that “women, and especially mothers, don’t necessarily need remote work. We don’t need so-called flexible work schedules. What we need are plain old boundaries–jobs where work stops at a set time and allows other parts of life to exist without interruption.”But employers reach outside the workplace, where our whole selves live. In many cases, the comments about Charlie Kirk that resulted in terminations were made on personal social media accounts. It’s not the first time this has happened. A private-sector employee was fired from her job in 2020 after she called the Black Lives Matter “racist, claiming it caused segregation and alleging Black people were ‘killing themselves,’” according to the New Jersey Monitor. The employee sued, but a judge upheld the termination. While some may decry unprofessionalism in the workplace, others may be pushing back on expressions of personal identity that don’t align with with their ideological camp. For instance, the Trump administration wanted to ban transgender people from changing the sex marker on their passports, and the Supreme Court upheld the ban. We might ask, Is it that we don’t want people to behave unprofessionally, or that we don’t want people to feel safe and comfortable disclosing politicized aspects of their identity?When employers invite authenticity at work, Higgins said, what’s usually welcome are the traits that benefit the business. At its most mercenary, the message is really, “bring a socially acceptable version of yourself so I can use you.” Of course, what’s socially acceptable changes. What will be the next cycle? “Employers will overreach a little bit, and then employees will start to mobilize because that’s the only way you can achieve some leverage and power,” said Emtrain’s Yancey. Sometimes unions are formed or sit-ins are held. Who does the rabble-rousing has a great deal to do with who has the upper hand in the job market—or what ideology is in vogue. But the pendulum will one day swing again, she said. “It always does.” Emily McCrary-Ruiz-Esparza is an independent journalist and From Day One contributing editor who writes about business and the world of work. Her work has appeared in the Economist, the BBC, The Washington Post, Inc., and Business Insider, among others. She is the recipient of a Virginia Press Association award for business and financial journalism. She is the host of How to Be Anything, the podcast about people with unusual jobs.(Featured illustrated by Dave Long Media/iStock by Getty Images)

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What Our Attendees are Saying

Jordan Baker(Attendee) profile picture

“The panels were phenomenal. The breakout sessions were incredibly insightful. I got the opportunity to speak with countless HR leaders who are dedicated to improving people’s lives. I walked away feeling excited about my own future in the business world, knowing that many of today’s people leaders are striving for a more diverse, engaged, and inclusive workforce.”

– Jordan Baker, Emplify
Desiree Booker(Attendee) profile picture

“Thank you, From Day One, for such an important conversation on diversity and inclusion, employee engagement and social impact.”

– Desiree Booker, ColorVizion Lab
Kim Vu(Attendee) profile picture

“Timely and much needed convo about the importance of removing the stigma and providing accessible mental health resources for all employees.”

– Kim Vu, Remitly
Florangela Davila(Attendee) profile picture

“Great discussion about leadership, accountability, transparency and equity. Thanks for having me, From Day One.”

– Florangela Davila, KNKX 88.5 FM
Cory Hewett(Attendee) profile picture

“De-stigmatizing mental health illnesses, engaging stakeholders, arriving at mutually defined definitions for equity, and preventing burnout—these are important topics that I’m delighted are being discussed at the From Day One conference.”

– Cory Hewett, Gimme Vending Inc.
Trisha Stezzi(Attendee) profile picture

“Thank you for bringing speakers and influencers into one space so we can all continue our work scaling up the impact we make in our organizations and in the world!”

– Trisha Stezzi, Significance LLC
Vivian Greentree(Attendee) profile picture

“From Day One provided a full day of phenomenal learning opportunities and best practices in creating & nurturing corporate values while building purposeful relationships with employees, clients, & communities.”

– Vivian Greentree, Fiserv
Chip Maxwell(Attendee) profile picture

“We always enjoy and are impressed by your events, and this was no exception.”

– Chip Maxwell, Emplify
Katy Romero(Attendee) profile picture

“We really enjoyed the event yesterday— such an engaged group of attendees and the content was excellent. I'm feeling great about our decision to partner with FD1 this year.”

– Katy Romero, One Medical
Kayleen Perkins(Attendee) profile picture

“The From Day One Conference in Seattle was filled with people who want to make a positive impact in their company, and build an inclusive culture around diversity and inclusion. Thank you to all the panelists and speakers for sharing their expertise and insights. I'm looking forward to next year's event!”

– Kayleen Perkins, Seattle Children's
Michaela Ayers(Attendee) profile picture

“I had the pleasure of attending From Day One. My favorite session, Getting Bias Out of Our Systems, was such a powerful conversation between local thought leaders.”

– Michaela Ayers, Nourish Events
Sarah J. Rodehorst(Attendee) profile picture

“Inspiring speakers and powerful conversations. Loved meeting so many talented people driving change in their organizations. Thank you From Day One! I look forward to next year’s event!”

– Sarah J. Rodehorst, ePerkz
Angela Prater(Attendee) profile picture

“I had the distinct pleasure of attending From Day One Seattle. The Getting Bias Out of Our Systems discussion was inspirational and eye-opening.”

– Angela Prater, Confluence Health
Joel Stupka(Attendee) profile picture

“From Day One did an amazing job of providing an exceptional experience for both the attendees and vendors. I mean, we had whale sharks and giant manta rays gracefully swimming by on the other side of the hall from our booth!”

– Joel Stupka, SkillCycle
Alexis Hauk(Attendee) profile picture

“Last week I had the honor of moderating a panel on healthy work environments at the From Day One conference in Atlanta. I was so inspired by what these experts had to say about the timely and important topics of mental health in the workplace and the value of nurturing a culture of psychological safety.”

– Alexis Hauk, Emory University