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Live Conference Recap BY Katie Chambers | December 22, 2025

How People Analytics Can Give HR Leaders a Window Into Employee Experience

Most HR leaders agree that employee engagement is central to a healthy workplace. But is it necessary to constantly measure it? “The reason we’re asking about engagement isn’t because it looks good on a scorecard,” said Michelle Seidel, Human Capital Client Leader, Aon, in a panel conversation at From Day One’s recent Los Angeles conference. “It’s because engagement is linked to productivity. It’s linked to customer service. It’s linked to employee attrition, attraction, and retention.” While people analytics is sometimes viewed as esoteric or intrusive, the evolving field offers HR professionals new tools to understand worker sentiment, values, and skills. It can be used to spot trends in worker retention, predict candidate success, understand employee engagement, optimize benefits, or discover patterns in employee health and well-being. But what are the guardrails that need to be set up to safeguard trust, privacy, and corporate values? The panel explored how, when used thoughtfully, people analytics can help forecast larger future-of-work trends and employee expectations.The Benefit of Real-Time AnalyticsThe old employee-survey model is no longer effective, says Andrew Dufresne, head of HR Operations and Employee Experience, North America, UST,  a global transformation company specializing in AI-powered tech and engineering. By the time HR can finish analyzing a traditional annual survey, the data is already many months old. “We’ve moved towards more pulse surveys and real-time engagement,” he said, citing an internal company platform that can track feedback on all aspects of the employee experience, such as hiring, retiring, or getting a promotion. “We’re collecting that feedback as those processes are happening.” His organization also partners with outside companies like Great Place to Work and Top Employers Institute for further benchmarking. Surveys don’t have to be complex. “I know of organizations who are using really simple emoji surveys, where you just click the happy face or the sad face [and] you have immediate feedback. You can respond to it in hours or days, versus the 90 days that’s typical from a traditional survey,” Seidel said. She says sentiment scraping, such as using AI to grab data from review sites like Glassdoor, can also help identify gaps and strengths. It’s important to be specific with your intentions as you craft survey questions. “A huge component is ensuring that these surveys are designed strategically, so that we’re getting the information that we really want, which is how engaged is somebody versus how satisfied [they] are,” said Brian Padilla, SVP, HR business partner, for Lionsgate. “[Our surveys are] designed to assess engagement, and then to also point to the reasons why someone might not be engaged. Maybe they don’t have a clear understanding of how their role fits into the bigger picture, or they don’t feel supported by their manager.” Intention—and clear communication—can also help keep HR from overstepping in their data collection and becoming too invasive. “How do you get somebody to want to give you information? We’re asking for things like self-identification surveys and things where we’re required to report on it, but people don’t necessarily trust that that information is going to be used in a way that’s ethical,” Padilla said. He suggests “having those conversations with people [and] showing them how the process works, what the end product looks like, and what actually goes out into the world.”The executive-panel speakers on people analytics at From Day One’s December conference in Los AngelesRachyll Tenny, chief talent officer for people strategy and organizational impact for Capstone Partners, and investment-banking firm, summed it up: “Trust, transparency, and context.” With considerate framing, organizations can build a culture of trust. Padilla shared that a recent Lionsgate self-identification survey with sensitive questions regarding sexual orientation and parental status had a 90% response rate because it was communicated with intention and care.  Building a Pathway Forward “Data [can] be used to be both prescriptive and predictive,” said moderator Stacy Perman, Staff Writer, the Los Angeles Times, both identifying gaps and providing proposed solutions. Added Seidel: “When we look at the survey results in the data, it tells us what’s going on, why it might be happening, what we can do to fix it. Sometimes it even tells us how to prioritize those issues and when we need to fix it by.” Traditional data-collection modes are too fragmented; AI can pull everything together and generate a nuanced plan.AI can be deployed to dive deeper into the data on hand, which is especially important as the working world generally transitions from a role-based to a skill-based model. “[AI] can look at skill gaps before they become performance gaps, because that’s really when it hits you hardest,” said Rebecca Warren, talent-centered transformation leader for Eightfold, an AI-powered talent-intelligence platform. Analyzing skills in this way can also help with talent acquisition and retention. Warren noted that she started at the company in talent acquisition, then moved to customer success, then marketing and talent transformation—all because she was invited to apply based on her skillset. “Tying hiring, development, and skill gaps to what the business is trying to achieve makes all the difference, instead of trying to plug gaps in a in a leaky bucket,” she said. And of course, AI comes with its own ethical concerns, leading again to that need for transparency, communication, and compliance. “What we talk about inside of Eightfold is, ‘We are responsible and explainable AI,’ so everything that we do is tracked, and we can go back and say, ‘This is what happened.’ So if there is something that wasn’t handled correctly, we can go back and look at it more quickly than if we had a manual process or if we weren’t tracking all of those things,” Warren said. The organization also utilizes an ethics council. Going forward, organizations can rely on AI-powered people analytics to solve some of their toughest conundrums. Seidel said, “If I could use data and analytics to achieve one key thing, it would be to answer the question more effectively and with more precision: ‘Where is the best place for our organization to invest the next dollar in our workforce for the greatest return on investment?’” Katie Chambers is a freelance writer and award-winning communications executive with a lifelong commitment to supporting artists and advocating for inclusion. Her work has been seen in HuffPost, Top Think, and several printed essay collections, and she has appeared on Cheddar News, iWomanTV, On New Jersey, and CBS New York.(Photos by Josh Larson for From Day One)

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Feature BY Emily McCrary-Ruiz-Esparza | November 20, 2025

Corporate America’s Retreat from the ‘Whole Self’ Era

Remember the time when workers were invited to “bring their whole selves to work”? When they were welcomed to zones of psychological safety and encouraged to speak freely? When they were given highly flexible work arrangements to suit their lifestyles? When dogs and cats roamed through Zoom meetings?Those days are over. While no company will exactly say, “return to the office, and please leave your whole self at home,” corporate expectations have changed. The breezy notion of colorful individuality now feels risky. But where exactly are we now?“The pendulum is swinging. This goes back and forth through the decades,” said Janine Yancey, founder and CEO of Emtrain, which creates workplace compliance and culture training. At the moment, Emtrain’s customers are focused on productivity, cost savings, and efficiency. “It’s really about the bottom line right now,” Yancey said. The employee experience and company culture has receded in importance. “That’s less of a priority.”The “whole self” concept became HR gospel during the first half of the decade, propelled in different ways by three events: the pandemic, the surge of support for DEI, and the Great Resignation. (One of the first explicit references came a few years earlier in a TED talk.) During the pandemic, when remote work offered glimpses into our colleagues’ homes and lives, and widely shared stress revealed new parts of ourselves. With schools and childcare centers closed, companies granted unprecedented flexibility for workers to care for family members. The social justice movement of 2020 also opened the door for self-sharing at work. Employers spun up employee resource groups (ERGs) and some invited employees to share their feelings in all-hands meetings. Some, like Walmart, even trained staff in mental health first aid to better recognize distress among coworkers.The Definition Is TrickyBut what exactly does it mean to bring one’s whole self to work? It depends, and that may be the challenge as the bar is reset. Some may feel that it’s a license to dissolve healthy boundaries. Want to pitch a fit in a meeting? Go right ahead. That’s your whole self. Others may feel relief that they can talk openly about being on the autism spectrum without fear of discrimination. Like most trendy terms, its definition is nebulous. While individual companies may have taken the time to define the term, there’s been no broader consensus.It’s unlikely that any employer ever wanted employees to bring everything to work. Insubordination was never welcome, even if it comes naturally. “Authenticity at work is guarded authenticity,” said John Higgins, who studies and writes about activism in the workplace. “Because at work, you can be fired. That’s the reality.” What really undermined the “whole self” movement was the backlash against DEI.  Some companies and universities have scrapped their DEI plans, closed diversity offices, and laid off chief diversity officers—once a fast-growing C-suite position. Following President Trump’s executive order to end all federal DEI programs, there have been state-level bans, lawsuits, and corporate roll-backs.The skirmishes are often public. Some federal employees were fired or put on leave for participating in DEI programs recommended by the first Trump administration. More recently, some employers fired or disciplined workers for social posts they made about the murder of right-wing political figure Charlie Kirk. According to a special report from Reuters, more than 600 Americans were “fired, suspended, placed under investigation or disciplined by employers for comments about Kirk’s September 10 assassination.” Several of those workers have since filed lawsuits against their employers.Where Should the Line Be Drawn Now?Especially for leaders, the idea of unfiltered authenticity is misguided, according to management expert Tomas Chamorro-Premuzic, writing in Harvard Business Review. “Decades of psychological research studies show that power diminishes inhibition, weakens empathy, reduces self-control and any sense of obligation to others, and amplifies the toxic traits leaders already possess,” asserts Chamorro-Premuzic, author of the new book Don’t Be Yourself: Why Authenticity Is Overrated (and What to Do Instead). Instead, leaders should model values instead of performing them, protect their personal lives, and choose empathy over ego.Even the term “psychological safety” needs to be revisited. Amy Edmonson, the Harvard management professor who popularized the term, argues that bringing one’s whole self is precisely what we shouldn’t be doing. “Your ‘authentic’ or ‘whole’ self also includes the undesirable, unprofessional, and dark side dimensions of your character,” she wrote in a recent article for Fast Company.Venture capitalist Marc Andressen, a vocal critic of DEI, wrote on X in late 2024: “The one thing you should never, ever, ever do is bring your full self. Leave your full self at home where it belongs and act like a professional and a grownup at work and in public.”It’s arguable that “whole self” was never what workers needed. In a New York Times opinion piece, University of Pennsylvania economist Corinne Low wrote that “women, and especially mothers, don’t necessarily need remote work. We don’t need so-called flexible work schedules. What we need are plain old boundaries–jobs where work stops at a set time and allows other parts of life to exist without interruption.”But employers reach outside the workplace, where our whole selves live. In many cases, the comments about Charlie Kirk that resulted in terminations were made on personal social media accounts. It’s not the first time this has happened. A private-sector employee was fired from her job in 2020 after she called the Black Lives Matter “racist, claiming it caused segregation and alleging Black people were ‘killing themselves,’” according to the New Jersey Monitor. The employee sued, but a judge upheld the termination. While some may decry unprofessionalism in the workplace, others may be pushing back on expressions of personal identity that don’t align with with their ideological camp. For instance, the Trump administration wanted to ban transgender people from changing the sex marker on their passports, and the Supreme Court upheld the ban. We might ask, Is it that we don’t want people to behave unprofessionally, or that we don’t want people to feel safe and comfortable disclosing politicized aspects of their identity?When employers invite authenticity at work, Higgins said, what’s usually welcome are the traits that benefit the business. At its most mercenary, the message is really, “bring a socially acceptable version of yourself so I can use you.” Of course, what’s socially acceptable changes. What will be the next cycle? “Employers will overreach a little bit, and then employees will start to mobilize because that’s the only way you can achieve some leverage and power,” said Emtrain’s Yancey. Sometimes unions are formed or sit-ins are held. Who does the rabble-rousing has a great deal to do with who has the upper hand in the job market—or what ideology is in vogue. But the pendulum will one day swing again, she said. “It always does.” Emily McCrary-Ruiz-Esparza is an independent journalist and From Day One contributing editor who writes about business and the world of work. Her work has appeared in the Economist, the BBC, The Washington Post, Inc., and Business Insider, among others. She is the recipient of a Virginia Press Association award for business and financial journalism. She is the host of How to Be Anything, the podcast about people with unusual jobs.(Featured illustrated by Dave Long Media/iStock by Getty Images)

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What Our Attendees are Saying

Jordan Baker(Attendee) profile picture

“The panels were phenomenal. The breakout sessions were incredibly insightful. I got the opportunity to speak with countless HR leaders who are dedicated to improving people’s lives. I walked away feeling excited about my own future in the business world, knowing that many of today’s people leaders are striving for a more diverse, engaged, and inclusive workforce.”

– Jordan Baker, Emplify
Desiree Booker(Attendee) profile picture

“Thank you, From Day One, for such an important conversation on diversity and inclusion, employee engagement and social impact.”

– Desiree Booker, ColorVizion Lab
Kim Vu(Attendee) profile picture

“Timely and much needed convo about the importance of removing the stigma and providing accessible mental health resources for all employees.”

– Kim Vu, Remitly
Florangela Davila(Attendee) profile picture

“Great discussion about leadership, accountability, transparency and equity. Thanks for having me, From Day One.”

– Florangela Davila, KNKX 88.5 FM
Cory Hewett(Attendee) profile picture

“De-stigmatizing mental health illnesses, engaging stakeholders, arriving at mutually defined definitions for equity, and preventing burnout—these are important topics that I’m delighted are being discussed at the From Day One conference.”

– Cory Hewett, Gimme Vending Inc.
Trisha Stezzi(Attendee) profile picture

“Thank you for bringing speakers and influencers into one space so we can all continue our work scaling up the impact we make in our organizations and in the world!”

– Trisha Stezzi, Significance LLC
Vivian Greentree(Attendee) profile picture

“From Day One provided a full day of phenomenal learning opportunities and best practices in creating & nurturing corporate values while building purposeful relationships with employees, clients, & communities.”

– Vivian Greentree, Fiserv
Chip Maxwell(Attendee) profile picture

“We always enjoy and are impressed by your events, and this was no exception.”

– Chip Maxwell, Emplify
Katy Romero(Attendee) profile picture

“We really enjoyed the event yesterday— such an engaged group of attendees and the content was excellent. I'm feeling great about our decision to partner with FD1 this year.”

– Katy Romero, One Medical
Kayleen Perkins(Attendee) profile picture

“The From Day One Conference in Seattle was filled with people who want to make a positive impact in their company, and build an inclusive culture around diversity and inclusion. Thank you to all the panelists and speakers for sharing their expertise and insights. I'm looking forward to next year's event!”

– Kayleen Perkins, Seattle Children's
Michaela Ayers(Attendee) profile picture

“I had the pleasure of attending From Day One. My favorite session, Getting Bias Out of Our Systems, was such a powerful conversation between local thought leaders.”

– Michaela Ayers, Nourish Events
Sarah J. Rodehorst(Attendee) profile picture

“Inspiring speakers and powerful conversations. Loved meeting so many talented people driving change in their organizations. Thank you From Day One! I look forward to next year’s event!”

– Sarah J. Rodehorst, ePerkz
Angela Prater(Attendee) profile picture

“I had the distinct pleasure of attending From Day One Seattle. The Getting Bias Out of Our Systems discussion was inspirational and eye-opening.”

– Angela Prater, Confluence Health
Joel Stupka(Attendee) profile picture

“From Day One did an amazing job of providing an exceptional experience for both the attendees and vendors. I mean, we had whale sharks and giant manta rays gracefully swimming by on the other side of the hall from our booth!”

– Joel Stupka, SkillCycle
Alexis Hauk(Attendee) profile picture

“Last week I had the honor of moderating a panel on healthy work environments at the From Day One conference in Atlanta. I was so inspired by what these experts had to say about the timely and important topics of mental health in the workplace and the value of nurturing a culture of psychological safety.”

– Alexis Hauk, Emory University